Design & Construction

The Sony WH-1000XM2 is the upgrade to Sony's wildly popular, noise-cancelling headphone (MDR-1000X). The left earcup has the (From Back-Front): NC/Ambient button, Power Button and 3.5mm input while under the right earcup, we have the Micro-USB port. Controlling the rest of the playback functions are on the right earcup itself. Swipe down for Vol-, swipe up for Vol+ swipe towards the front for next track, swipe backwards for previous track, double tap to play/pause and cover the whole right earcup to activate Quick Attention. Quick Attention is a feature that allows users to instantly pause the music and deactivate noise-cancelling to hear others when people wants to interact with you. After you are done, release your hand from the earcup and everything retracts to normal. A red LED will light up when it is left to charge. It takes about 4 hours to charge from a dead battery. Pairing via both NFC and bluetooth is simple and quick. A Blue LED light up once in 3 seconds during wireless usage. The power button allows you to check for battery status by pressing once. It is also worth noting that the headphones only requires 10 minutes of charging for 70 minutes of playback. The NC/Ambient button can be used to switch on/off the noise-cancelling and toggle ambient sound mode. Both earcups bear the Sony logo and the left earcup has the NFC. The headphones has thick cushions which is meant for providing a comfortable experience. The headband is very light and will not cause discomfort to those who wear spectacles. On the headband, there is also cushioned headrest which provides a good amount of comfort. The exterior of the headphones gives off this classy yet bright colour scheme while the earcups has a matte leather-like finish. The headphones also resist fingerprints smudges very well. On the top, the headband holding the structure is made of metal and the earcups pivot left and right and folds flat for easy storage. The top of the earcups has holes to maximise airflow of the drivers as they push out bass but it is hidden under the headband arms.

Sound Quality

The 40mm High-Resolution headphone drivers certainly live up to its name. They produce an extremely clear sound signature to provide for a very immersive experience. Based on user experience, the noise-cancelling is the best in the industry. I could not hear my surroundings when there was no music on. Sony also revolutionised the noise-cancelling abilities of the headphone by adding Adaptive Noise-Cancelling, Ambient Sound Control, Sound Position Control, Atmospheric Pressure Optimizing, Virtual Surround Sound, an equalizer, DSEE HX, S-Master HX, LDAC and AptX Codecs. Definitely a plethora of features and functions to satisfy the pickiest of users. All these functions can only be controlled via Sony's Headphones Connect App available for download on the App Store and Play Store. Adaptive Sound Control allows for toggling of different noise-cancelling modes like Walking, Staying, Transport and Running. Each has different levels of noise-cancelling and ambient sound mode. These is all automatically detected by the headphone itself through its smart Sense Engine technology built in. Of course, users can toggle the amount of ambient sound let in, focus on voice only or just turn it off completely. Atmospheric Pressure Optimizing is another feature that helps to optimize the noise-cancelling to fit different environments such as in an airplane or on the ground. Users can access this feature via the app or just by holding down the NC/Ambient button. The next function is Virtual Surround Sound which include presets like outdoor-stage, club, hall, or arena style sound. However, the presets did not really enhanced the sound and I personally do not use it as it makes my music output rather unnatural and artificial. Next, Sound Position Control allows users to change the way they want to listen either from the in front of them or front/rear left and right. I don't see a need for this feature but it is there for you to try out and use to your liking. It is also good to know that the app has an internal equalizer to enable the best output of music. With a large category ranging from Bright, Excited, Mellow, Bass Boost, Treble Boost, Speech Etc. You can also choose to customize your own too! This makes the headphones great for all genres of music ranging from soothing jazz to bass-heavy EDM tracks. Highs and mids come off as balanced and bass is slightly boosted which gives off a nice thump in your ear. Call quality was okay, the caller manage to hear me on the other end but the mics on the headphone do pick up my surrounding noise. If you have the money, I recommend you to get one for daily use.

Connectivity & Portability

The headphone operates both passively and wirelessly. From my test, it was surprising to know that the volume of the headphones drop significantly while using the wired mode. The maximum volume in wired mode was only equivalent to about 70% of the volume in wireless mode.  In wireless mode, it supports LDAC, AptX codecs and Bluetooth Version 4.1 for clear audio transmission. The mic and controls on the earcups are disabled in wired mode and users cannot charge the headphone and use it at the same time. Listening via the Micro-USB cable is also unavailable. Users can put the headphone in Bluetooth pairing mode by holding down the power button for 7 seconds when its switched off. The battery life peaks at 30 hours. The headphones' connectivity to the app is about 90% perfect as I do occasionally experience it being unable to detect my headphones when its already connected via Bluetooth. This may be slightly frustrating especially when you need to tune the sound immediately. The headphones stow flat and folds up into a more compact profile. It also comes with a micro USB cable for charging, a 1.5m 3.5mm cable for wired use and an airplane adapter plug to tap into in-flight entertainment. A hard carry case is also included to protect the headphone from drops and scratches.


  • Clear, Bright Sound Signature

  • Snug & Comfortable

  • Long Battery Life

  • Bluetooth & NFC Enabled

  • Easy Controls For Music Play & Calls

  • Adaptive Sound Control

  • Ambient Sound Control

  • Atmospheric Pressure Optimizing

  • Equalizer In App

  • Sound Position Control

  • LDAC & AptX Codecs Supported

  • Quick Charging

  • Quick Attention

  • Folds Up into a Smaller Profile

  • Hard Carry Case

  • Airplane Adapter Plug


  • Imperfect App Connectivity

  • Limited Colour Options

  • Mic and Controls Not Available In Wired Mode

  • Volume Difference In Wired Mode

The Bottom Line

The Sony WH-1000XM2 is a world-class noise-cancelling headphone housing comfortable ear cushions, cusomisable noise-cancelling, 40mm Hi-Res drivers, long 30 hours battery life and easy to use controls. However, the app is slightly flawed which may irritate some users. It is highly recommended for daily commutes and long flights. Two colours are available to fit users of different gender.



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